Gorgias Services: Setup, AI Agent, BPO, Migration

Services

Five lines of work. Each ships with a fixed scope, a price on the page and a real outcome inside 90 days.

Gorgias automation that actually closes tickets.

Macros, rules and the Gorgias AI Agent — tuned to your tone, your refund policy and your return rules. 50–60% of repeat tickets handled without a human, in 4–8 weeks.

Service

A Help Center that deflects 25–40% of repeat questions.

Built around your top 30 ticket categories, wired to your AI Agent, hosted inside Gorgias. Branded, multilingual, search-optimized.

Service

Multilingual CX agents in Barcelona, in your inbox in two weeks.

Trained on your brand and policies. Supervised by a custo.tech CX architect. EN, ES, FR, DE, IT. Built for DTC brands tired of churn at the agency layer.

Service

Zendesk, Front or Intercom to Gorgias — without breaking SLAs.

We've run 30+ migrations off legacy helpdesks. Tickets, history, macros, automations and SLAs ported on a fixed cutover date. No double inbox, no lost data.

Service

Gorgias AI Agent, configured to actually answer.

Most teams enable AI Agent and stop there. We tune it on 90 days of your real tickets, your refund logic, and your tone. Live coverage of 50–60% of repeat tickets is the bar, not the headline.

Book a 30-minute call.

No deck. No demo theatre. We open your inbox, you tell us what hurts, we tell you on the call whether Gorgias and custo.tech are the right move. If we're not, we'll point you to who is.

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