We've always been focused on turning every customer interaction into an opportunity to build loyalty and trust.
Our History
The Beginning
After 15 years of experience in digital support and technology at two major multinationals, our founder launched his first startup — driven by a clear goal: to help brands navigate both online and offline digital transformation.
2015
Back in 2015, we founded the first digital contact center with the ability to automate and optimize processes — focusing on technology and self-service to empower both clients and agents, and to boost customer satisfaction and loyalty.
2016
We partnered with Freshdesk and Zendesk to launch customer CRM operations in Spain — at a time when no one in eCommerce was yet using these SaaS platforms.
2020
custo.tech was born as a group of companies focused on customers and technology, with a mission to improve customer journeys across brands.
Today
Our mission is to help brands automate customer relationships across their entire journey — using AI to build longer-lasting connections, increase conversions, and reduce operational costs.
We already improved their Customer Experience
It's time for a boost
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