Pricing made simple. Value made clear.
Gorgias consulting and setup + CX Outsourcing plans.
Gorgias setup Pricing
Quick Project
We do all our recommended platform setup, send you one form to fill all the data, and the project is live in a week.
All platform channels + Help Center and Forms fully set up plus:
- Shopify Integration
- Our recommended business fields & tag structure
- 5 sample views, rules & macro
- AI Agent default launching
- 1 kickoff meeting + 1 training session
Full Gorgias
Full service consultancy and onboarding including multi-channel setup and integrations and deeper customization. Delivered in 2–3 weeks.
Everything in Quick plus:
- 1 business meeting to customize ticket and customer fields
- Full AI setup and strategic consultancy
- Complete configuration of business rules
- Sales AI Agent guidance & convert testing
- Dedicated training sessions for both agents and admins
Premium Setup
2 Sprint-based onboarding with full customization, AI implementation, and business rule design. Delivered in 4–6 weeks.
Everything in Full plus:
- Help Center (more languages), other integrations
- Sales AI Agent guidance & A/B campaign test
- Complete business rule configuration
- Agent audit to work in your best macros, views and rules examples
- 2 Training sessions for agents & admins
Outsourcing ticket pricing
Starter pack
Seervice fee of 300€ monthly + ticket cost.
Small stores or early-stage brands with aprox. 1000 tickets/month
- Multichannel support
- 24/7 coverage from real people
- QA & reporting
Growth
Growing brands with multiple channels and aprox 4000 tickets per month
- 1 monthly consultancy meeting
- Option to use AI to decrease KPIs
- Account Management dedicated
Enterprise
Established support teams ready to scale
- Custom team design (FTE)
- More languages
- Advanced case management
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