Empowering brands to grow through AI-powered CX

CRM all in one

4 keys to successful customer service

Answer quicky

By detecting the urgency of your customers requests, you will be able to resolve sensitive cases more quickly, or get to requests that need to be handled immediately. This will result in more satisfied customers and, in many cases, in great cost savings.

Save time and cost

Automating your responses will provide the information your customers need immediately. Happy customers and more agent time to spend on more sensitive issues.

Use chat as sales channel

Run proactive chat campaigns and boost conversions. Offer timely discounts, free shipping, or useful insights to shoppers. Seamlessly address concerns and offer 1:1 support with a smooth hand-off to Gorgias Live Chat.

Empower customers to self-serve

Help your customers find the information they are looking for quickly and easily. Your customers will be more satisfied and you will be able to boost your sales with accompaniments such as size or product guides.

Boosted CX teams

We already improved their Customer Experience