We are a customer experience and digital support agency
Gorgias
We can help you get the most out of it — from expert setup and training to providing top-tier agents who are masters in Gorgias.
Quickly give the right answer to your customers, every time.
Automate up to 50% of your CX team with AI Agents — and boost sales conversions by 15% with AI-powered sales assistance.
All inside Gorgias. All handled by experts.
We’ve already improved these Experiences
Outsourcing FAQ
When volume peaks, our team of Gorgias-trained human agents is ready to jump in and keep your CX running smoothly.
We establish a daily communication channel to ensure your team and ours stay in constant contact — ready to address any questions, unexpected issues, or updates to the agreed service points.
Our Digital Support provides a solid foundation to meet your company’s technological needs — even at the scale of a multinational.
It might vary depending on each circumstance, but it ranges from 1-3 weeks. We’ll get this clear enough in our first call.
No, you will not have a long term contract. The plans are monthly and you will be able to adapt the plan to the volume of your brand according to the time of the year.
Yes, of course, you can always change your plan and adapt it to the volume of your ecommerce.
All plans include your brand onboarding and agent training.