custo.tech
Gorgias Starter Installation Package
- Regular price
- €1.950,00
- Sale price
- €1.950,00
- Regular price
-
LAUNCH:
Email channel connection and domain validation.
Definition of users, roles, and teams, 2FA, and account signatures.
Configuration of business hours on the platform.
Integration of the Shopify tool in the agent view and its variables for
use in the system.
Social Media connections for IG, FB, with their associated views.
Connection and integration with Shopify for associated channels:
Chat, Form, Helpcenter.
AUTOMATION:
Creation of ticket fields according to business needs and desired
statistics.
TAGS or labels for making automation and prioritization decisions in
the system.
Creation of 5 business rules and automations (FLOW).
Examples of MACROS and creation of the first package for agents.
Final definition of private and public views for agents.
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