Always available, weekends, bank holidays, campaigns, service peaks…
What's important is to still be there even if they change channel.
variable, shared and dedicated depending on your needs.
+Reporting & Data
Full reports and analytics about any data you want.
Chat, Social Media, Whatsapp, Marketplaces, Backoffice.
Intermediate layer of intelligence for the agents.
We give superpowers to our agents but we can also give them to yours if needed.
Real-time control platform and service improvement-